Empathy as Change Accelerator (Video)

Empathy as Change Accelerator: In this edition of our viadoo ChangeCAST, viadoo founder Dominik Faust and viadoo psychologist Verena Schinerl discuss empathy, how executives can train it and how they can use it to ensure the success of change projects. Dominik and Verena provide plenty of tips and insights regarding the empathy topic. Empathy is the key to success for managers – especially when it comes to change projects. But can you learn as a leader from scratch to feel the emotions of your team members and imagine what they are thinking or feeling? You can find answers and tips and tricks in our video.

Chapter:

00:00 Introduction

01:26 Empathie as a (soft) skill

02:36 Definitions and dimensions of empathie

04:52 Empathy typology (emotional, cognitive, social)

09:35 Benefits of empathetic leadership

11:09 How to become a more empathetic leader

15:46 Can empathy actually be learnt?

20:27 Is empathy a silver bullet against toxic leadership or even psychopaths?

24:06 Empathy in leadership training

26:08 Empathy as a glue for social community

27:43 Empathy vs Emotional Intelligence (EI)

29:08 Final thoughts regarding empathy as change accelerator

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