Empathy as Change Accelerator: In this edition of our viadoo ChangeCAST, viadoo founder Dominik Faust and viadoo psychologist Verena Schinerl discuss empathy, how executives can train it and how they can use it to ensure the success of change projects. Dominik and Verena provide plenty of tips and insights regarding the empathy topic. Empathy is the key to success for managers – especially when it comes to change projects. But can you learn as a leader from scratch to feel the emotions of your team members and imagine what they are thinking or feeling? You can find answers and tips and tricks in our video.

Chapter:

00:00 Introduction

01:26 Empathie as a (soft) skill

02:36 Definitions and dimensions of empathie

04:52 Empathy typology (emotional, cognitive, social)

09:35 Benefits of empathetic leadership

11:09 How to become a more empathetic leader

15:46 Can empathy actually be learnt?

20:27 Is empathy a silver bullet against toxic leadership or even psychopaths?

24:06 Empathy in leadership training

26:08 Empathy as a glue for social community

27:43 Empathy vs Emotional Intelligence (EI)

29:08 Final thoughts regarding empathy as change accelerator

Check out more videos, downloads, Q&A on our Change Management Knowledge-Base!

Change Management

You may also like

Wie interne Kommunikation bei Veränderungen hilft
38:38
Wie interne Kommunikation bei Veränderungen hilft
Change Communications,
Change Management
Rund 70 bis 85 Prozent aller Veränderungsprojekte scheitern – und oft wird dafür (teilweise) die interne Kommunikation (IK) verantwortlich gemacht. Natürlich ist es richtig, dass Veränderungsprojekte auch aufgrund schlechter Kommunikation scheitern. Aber was sind die Hauptgründe für das Scheitern? Und wie können Kommunikatoren dazu beitragen, dass eine Transformation erfolgreich ist? Unser Gründer Dominik Faust diskutierte live auf LinkedIn mit Philipp Scherber von Staffbase über effektive ...
Psychological Safety
30:11
How to establish psychological safety in changes [EN subtitles]
Change Communications,
Change Management
Showing vulnerability at the office? Many of us don't dare to speak up in front of others at work, to admit mistakes, to show vulnerability, to just be human. Why? We lack the safety to not be taken advantage of when we are vulnerable. Amy Edmondson coined the term ‘psychological safety’. In this edition of our ChangeTALK live, viadoo psychologist Verena Schinerl gives five tips on how you as a manager can create this sort of safety in your team. Because only then can we solve problems ...
Generational Change
20:14
How to manage a generational change successfully [EN subtitles]
Change Management
For family businesses, generational change represents a profound transformation. It becomes particularly challenging when the company transition coincides with a strong growth phase, a far-reaching digitalisation programme and a pandemic. This is precisely what happened to the cleanroom specialist Schilling Engineering GmbH in Baden-Württemberg. We talked to Ute & Gaby Schilling about the challenges of this multidimensional change. The siblings will soon take over the company, which was ...
viadoo Change Guides
03:19
How viadoo guides organizations through changes [EN subtitles]
Change Communications,
Change Management
viadoo Change Guides: viadoo founder Dr. Dominik Faust spends 3 minutes explaining the key aspects of change leadership guidance. He also explains the unique selling propositions (USP) of the viadoo Change Guides. In our VUCA world business strategies have to be renewed ever faster, culture and mindsets have to be changed, processes have to be optimized continuously, and structures have to be modified. The social and emotional impact of such changes is often not considered. That's where the ...
viadoo's ChangeCAST (Trailer)
00:22
viadoo’s ChangeCAST (Trailer)
Change Communications,
Change Management
ChangeCAST is the B2B podcast by viadoo Change Guides, offering executives and HR professionals practical added value in the field of change management and change communication. The focus is always on the people in organisations – their social and emotional needs in change processes. In compact episodes, host and viadoo founder Dr. Dominik Faust (@doctorchange) talks to experts from business and science about challenges in change initiatives and presents successful solutions and proven ...