
In large organizations, an average of 70 to 85 per cent of all change initiatives fail. According to our many years of experience, this is particularly due to a lack of social and emotional aspects like insufficient empathy and motivation skills of executives (in addition to other reasons why transformations fail). We recently had the…

Highly functional and cohesive teams are crucial for economic success in our VUCA world. One of the most important elements in achieving this is psychological safety. This term was introduced by Harvard professor Amy Edmondson in the 1990s. She defined psychological safety as a state in which the work environment is safe from interpersonal risks.…

The digitalisation or digital transformation of an organisation is one of the most common changes. At the same time, it’s one of the most difficult ones. But why does the implementation of a new Enterprise Resource Planning (ERP) system fail so often? Why does the continuous use of digital technology to improve customer experience and…

New work projects are changes that require management. Like the construction of a new office building or the conversion of individual offices into open-plan offices. Without change management, they harbour social and emotional dynamite. So any management would be well advised to involve employees as early as the planning stage for new working environments. You…

Motivation wanted! Corporate communications departments are under constant pressure to change: they are expected to become more agile, to be structurally and procedurally transferred to Corporate Newsrooms, and to work in a more digital, collaborative, and independent manner. While there are clear step-by-step instructions for achieving such technical goals, the social and emotional aspects, which…

Corporate heritage is a company’s intangible legacy. It is its history. It is the sum of its employees’ stories, which reflect the company’s values and culture. Anyone planning a restructuring, a post-merger integration, a culture change, or other changes should conceptually incorporate corporate heritage from the very beginning. This is because it plays a key…

For family-owned businesses, generational transition represents a profound change. It becomes particularly challenging when business succession coincides with a period of strong growth, a major digital transformation, and a pandemic all at once. This is exactly what Schilling Engineering GmbH, a cleanroom specialist based in Baden-Württemberg, experienced. We spoke with Ute and Gaby Schilling about…

Information and communication are crucial to the success of change projects. However, transparency should not cause additional anxiety. That is why we at viadoo Change Guides pay particular attention in complex projects to when we communicate which messages, in what form, through which channels, and to whom. We discussed information overload and other topics in…

“If you want to build a ship, don’t drum up people to collect wood […], but teach them to long for the vast and endless sea.” (Antoine de Saint-Exupéry) Change processes often focus on strategy, structures, or new technologies, but rarely on a shared change vision. This is one of many reasons why 70 to…