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Change Management Guidance: Establishing a Change Architecture

For us viadoo Change Guides, change management means helping people in a structured way and using professional methods to embrace a planned change and adopt new habits. This requires systematic planning, implementation and monitoring of the change process.

To make your change initiative or transformation succeed – rather than become part of the 70% to 85% of failed change initiatives – you need more than just good intentions. You need a structured approach that addresses both technical and emotional dynamics from the start. Without this foundation, your initiative risks stalling or backfiring.

That’s where viadoo Change Guides support you: with a proven, systematic framework that reduces risks and maximizes the benefits of your change – whether you’re using traditional or agile methods.

By co-creating a tailored change architecture with us, you gain a reliable structure that defines the right processes, tools, and resources for your transformation. You’ll be better equipped to adapt to change quickly, resolve conflicting priorities, and navigate sensitive internal dynamics – all with the guidance of experienced, objective experts.

We want your change to succeed!

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Feel free to ask us about your ongoing or planned change initiative. Contact us if you would like to learn more about us and our services. We look forward to hearing from you.

Send Request for Proposal (RfP)
Change Management Workshop
Real Time Strategic Change
Change House
Military Change Management

Our approach: Holistic, structured, individual guidance through change initiatives

  • Pivoting Workshop
  • Real Time Strategic Change (RTSC)
  • Open Space
  • World Café
  • Appreciative Inquiry
  • Future Search
  • OKR Development
  • …
Emotion Joy

Confidence

Emotion Mourning

Mourning

Emotion Fear

Fear

viadoo Change Curve

viadoo Change Curve

Let's talk about emotions! Emotional support as a key to success

When change affects your people, emotions run high – and performance can alter according to the so-called change curve. If you’re seeing disengagement, resistance, or even turnover during transformation, it’s likely not due to the technical side, but the emotional journey your teams are going through.

To protect productivity and retain your top performers, you need to focus on social and emotional aspects of change initiatives. You also need intelligent change leadership and a people-first approach to change.

viadoo Change Guides help your executives recognize and respond to the psychological patterns behind resistance, uncertainty, and fear. We equip you to actively engage teams, foster buy-in, and lead through change with empathy. That’s how you turn emotional reactions into emotional commitment – and safeguard your transformation from within.

viadoo's Change Management Framework

How we usually shift from present state to future state

As a leading service provider for planning and successfully managing change initiatives we always take an iterative and agile approach. Nevertheless, we are guided by the clear structure of our integrated four-phase model that includes analysis, conception and realization (in accordance with ACMP® Standard for Change Management© and German DIN SPEC 91405). Our framework helps to organize the development in its sub-processes, to record the associated tasks and to assign suitable methods and tools.

How you benefit from our viadoo Change Integral

Thanks to this analytical procedure and holistic approach, we are able to flatten the classic change curve (see viadoo Change Integral) and to reduce both the usual productivity losses and the unwanted fluctuations. In the end, our services will help you achieve your transformation faster, more cost-effectively and with fewer losses of high-performing employees.

viadoo change integral

(viadoo Change Integral)

viadoo's Four-Phase Model

1. Analysis of Change Initiative & Humans

1. Analysis of Change Initiative & Humans

We compare the current situation with the target situation. We then work with a management team to analyze the stakeholders and what emotions and reactions can be expected from them. We also develop a valid answer to the question of why the change is urgently needed now. Then, together with the management team, we develop a change vision to serve as guidance for everyone.

2. Analysis of Humans & Organization

2. Analysis of Humans & Organization

We determine the basic willingness of the workforce to change, identify potential change agents, and train them. At the same time, we analyze the existing infrastructure for change communication. Finally, together with the management team, we design the Change Management Office (members, roles, governance, etc.).This allows us to identify conflicts at an early stage and facilitate solutions.

3. Conception of Change Architecture

3. Conception of Change Architecture

Based on the previous results, we formulate the change story and develop the change management architecture. This includes plans for stakeholder participation, sponsor involvement, necessary training measures, and target group-specific, agile change communication (topic and action plan). In this way, we strengthen trust in the change and in the executives.

4. Realization of Change Initiative

4. Realization of Change Initiative

We implement our change architecture in line with project management (technical level). This includes among other things conflict mediation, overcoming dysfunctional teams, and soliciting feedback. In accordance with the agile communication strategy, we also provide ongoing information about even small steps forward. In the end, we actively contribute to the success of your change!

Your most important advantages at a glance

1. Your chances of success increase to 95%

For years, only 15% to 30% of all projects have been successful. However, if you invest in change management from the outset, alongside project management, you can achieve a 95% chance of success.

2. Your skilled workers stay on board

Many skilled workers leave companies during change processes. And it’s usually the best ones who go. However, if you convince your experts of the change, motivate them, and build trust, you will keep them.

3. You reduce loss of productivity

In most change initiatives, performance of employees declines first, followed by organisation’s productivity. By up to a quarter. Those who manage their change professionally avoid these losses.

4. You gaining people's acceptance & trust

Those who take a strategic approach to change communication ensure transparency, promote acceptance, and strengthen employees’ trust in change. It also eases the commitment of middle management.

5. You have a motivated project team in place

Thanks to careful preparation (viadoo’s 4-Phase Model), everyone in the project team knows the shared vision, the reasons for the necessary change, their tasks, and their sponsors (!). This creates motivation for the work.

6. Your executives build change competence

Investing in professional change management automatically trains your managers in this discipline. At the same time, a network of change agents is created so that future changes are also successful.

We want your change to succeed!

-

Feel free to ask us about your ongoing or planned change initiative. Contact us if you would like to learn more about us and our services. We look forward to hearing from you.

Send Request for Proposal (RfP)

Our services related to Change Management Guidance

Management of Transformation

We plan, implement and monitor your significant shift in culture, structure, processes or systems with a special focus on social and emotional aspects.
LEARN MORE

Transformation Communications

We set up and drive your transformation communications narrative, strategy and plan on executive and employee level.
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Post Merger Integration Services (PMI)

We minimizing the risk of a “clash of cultures” with Cultural Due Diligence as well as external and internal Comms from Day-One.
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Restructuring & Turnaround Services

We plan stakeholder participation, involve sponsors, necessary training, and agile change communication of your restructuring.
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Change Leadership Academy

We empower your executives to manage emotions and resistance as well as other challenges during a change initiative or transformation.
LEARN MORE

Establishing Corporate Newsrooms

We lift your corporate communications to a new level of effectiveness by breaking silo structures with a corporate newsroom.
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External Change Manager

Benefits of an External Change Manager

  • When you’re facing a complex transformation, tensions between departments, unclear priorities, or internal politics can easily derail progress. That’s why bringing in an objective, independent, experienced, neutral perspective can make all the difference.
  • viadoo’s interim change managers help you cut through internal noise, spot hidden risks early, and manage sensitive issues before they escalate (e.g. with the work council). We work alongside your team to ensure alignment and guide your change smoothly from planning to implementation.
  • With viadoo, you gain a focused, time-efficient approach that keeps your transformation on schedule and within budget. You also avoid the cost and delay of hiring permanent staff, while freeing your internal teams to focus on what they do best.

  • Whether you need additional capacity or temporary leadership, viadoo brings the expertise, structure, and stability to help your change succeed without draining your internal resources.

Key qualifications of our team regarding Change Management Guidance

Certified Change Managers

Our certified change managers studied change management theories like Lewin‘s Change Model, Kotter‘s 8-Step Model, and Prosci‘s ADKAR Model. They master how to set up a change architecture as well as different change management frameworks and methodologies.

Highly Qualified Specialists

Our interdisciplinary team of trainers brings expertise from all disciplines required for effective human leadership in change management. These include psychology, communication science, sociology, pedagogy, economics, engineering, coaching, and business moderation.

Certified Facilitators

Our facilitators learned a range of skills and techniques to effectively guide and support even large groups of people, promote collaboration, and facilitate positive outcomes. They master methodologies like Real Time Strategic Change, Open Space, Appreciative Inquiry and World Café.

Certified Project Managers

Our certified project managers know how to effectively plan and implement change initiatives. They also master Agile project management which is more flexible and adaptable, with a focus on collaboration, continuous improvement, and responding quickly and effectively to change.

Certified Coaches

Our certified coaches facilitate changes, enabling employees to overcome obstacles, and achieve personal as well as professional transformation. They do it through building trust, active listening, goal setting, empowerment, thought-provoking questions, accountability, support, and continuous learning.

Heads of Corporate Comms

Our experts in change communication are skilled at adapting to different stakeholders and developing tailor-made strategies and measures for them. They are also experienced in preparing and hosting live communication formats. Some of them are even former heads of corporate communications.
Content Carla
Content Carla (AI)

Content Marketing Manager

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Research Randy
Research Randy (AI)

Junior Change Expert

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Verena Schinerl
Dipl.-Psych. Verena Schinerl

Coach & Trainer

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Anke Engelhard
Anke Engelhard

Senior Coach & Trainer

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Jens Dunkhase
Jens Dunkhase

Senior Coach & Trainer

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Dr. Dominik Faust
Dr. Dominik Faust

Founder & DoctorChange

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Dr. Peter Blumer
Dr.-Ing. Peter Blumer

Principal & Senior Consultant

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Nico Brandl
Nico F. Brandl

Senior Change Expert

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Let's talk about your project!

We want your change initiative to be a success! That’s why you can both send us your detailed request for proposal (RfP) using the form below and book a free initial consultation. You should then be able to assess whether we are the ideal change guides for you.

Send us your request for proposal (RfP):

Book a free initial consultation:

What you can expect:

1. Understand your project

We'll answer your request and arrange a call with you. You then tell us about your project, goals and challenges.
∼ 15 mins

2. Preview solutions

Together with you, we review similar cases and outline how viadoo can help you make your project a success.
∼ 10 mins

3. Tailored next steps

We will recommend tailored next steps, such as a deeper dive, an on-site survey, or the creation of a proposal.
∼ 5 mins

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